Shipping and Return Policy

Refund Policy

In accordance with article 0.281-18 of the Consumer Code,
the consumer has a period of fourteen clear days
to exercise your right of withdrawal without having to justify
reasons or to pay penalties, with the exception, where applicable, of
transport costs", "The deadline mentioned in the preceding paragraph
runs from receipt of the goods. The right of
withdrawal can be exercised by contacting Mille et une scenteurs by
email to aussenteursscintillantes@gmail.com
We inform the customer that in accordance with article L.221-28
of the Consumer Code, this right of withdrawal cannot
be exercised for personalized products or created to your
request, or which do not exist on the store. THE
Perfumed Fondants are in this sense excluded from exchanges and
refunds.
In the event of exercising the right of withdrawal within the period
above, the order will be refunded. The returns of
products are to be carried out in their original condition and
complete (packaging, accessories, etc.).
Here is the standard letter to complete for any request for
withdrawal only by post with the products
returned in perfect condition as mentioned above:

To the attention of Aux scents scintillantes, 50 rue des épines forts 37700 Saint Pierre des corps.

I notify you by this letter of my withdrawal from the contract relating to the sale of the product below:
order number:
name:
first name:
address:

signature:

Date:

Exchange refund

For any product that has been received by the customer, it must be checked upon receipt or at the relay point.

If it turns out that one of the products is broken, it will be exchanged under the following conditions:

The customer returns damaged or broken products in their original box within 7 days.

The postage fees are paid by the client.